Dr. Devasia Kurian
Designation: Founder & CEO
Topic: Reduction of Enterprise Communication Costs - New Horizons
Track: Manage IT Smart
Date and Time: 18th October 2019
Dr. Devasia Kurian,Founder & CEO, *astTECS, is from a hard core technical background and has got vast work experience in German and Indian software industries. His entrepreneurial acumen were proved in the task of setting up a marketing/development subsidiary for Teles , a 100 million Euro Telecom company in Germany and managed revenue units upto 15 million Euros. Dr. Devasia Kurian holds a Ph.d in Computer Science from Chirst University .He has done his Masters in Computer Science from Technical University Berlin, Germany and his Executive MBA in Marketing from TAPMI, with Gold Medal. The strong technical background coupled with managerial and entrepreneurial experiences gained in Europe and Indian software industries prompted him to start *astTECS. Dr. Devasia Kurian has led the company's brilliant foray into Indian and global markets through its revolutionary open source based telephony solutions. He has also significantly contributed to the knowledge of open source telephony, with a vision to revolutionize the global PBX market with Asterisk that is considered to be the “Future of Telephony”.
The advent of new Media like SIP Trunks, VoIP Minutes, WebRTC as well as new messaging systems like WhatsApp for enterprise communication opens up a lot of avenues for enterprises to reduce and optimise their communication costs. Smart combination of multiple technologies helps also to increase the effectiveness and customer experience part of the communication. This talk gives a glimpse into these technologies and examines a few actual industry scenarios to elevate the user experience of customer communication.